Tuesday, November 12, 2013

Dynamics AX 2012 R2 software upgrade checklist can't expand on windows server 2012

After we upgrade the AX 2012 R2 into a new CU we need to do the sofware checklist update inside AX as a routine after installing the hotfix or CU. If we open the client and run the software checklist update on Windows Server 2012, the check list item can't expand when we click the expand (+) and if the check list item can't expand then we can't go through the check list process.

I'm not sure what is the missing part here but looks like Windows server 2012 not certified yet for Dynamics AX 2012 R2 client.
To solve this issue we need to run the software update checklist in AX client under supported client OS (I have tested in Windows server 2008 R2 and Windows 7).

1 comment:

  1. Resetting IE in server will help you.

    Best Regards,
    Ravi Theja Madisetty